Qumran Shop Team strives to make sure its customers are fully satisfied with their shopping experience and purchase, where ever they are on the globe.
Each and every good is verified and goes through a severe Quality Control process in Qumran operation Center, before being properly packed and shipped.
If a customer receives a damaged or wrong item, she or he will be entitled to return it within 30 days following the date of delivery. In such a case, we will be pleased to fully refund the cost of the product or replace the item.
If the customer is unsatisfied with the item he or she received, the customer can notify Qumran Shop that he/she wishes to return the purchase, provided the customer will do so within maximum 14 days from receiving the purchase, and subject to the following conditions: